Showing posts with label editing. Show all posts
Showing posts with label editing. Show all posts

Tuesday, October 6, 2015

Day 6 of the October Platform Challenge

For today we are supposed to start a Twitter account. Fortunately, I already have one. But in order for us writers to be found we need to make sure we are publicly open and we Tweet at least once per day to show that we are and our account is active. Further, we should follow and accept follows from those people who can help us in our careers: other writers, agents, publishers, editors, readers groups, etc. He gave us list of his top 50 people and things to follow. I'm still following.

I used to be more active on Twitter and certainly on Saturdays it's fun to #Alabama and tweet while the game is on with other fans. I have linked my author's Facebook page to my twitter account so anything that I post there will also post on Twitter so that helps save time. I also use Hootsuite where I can post to any of my social media, even different posts simultaneously. AND I can schedule posts so I don't even have to be home.

What I need to do is to go through my follows and cull the ones that are unnecessary or ones that I don't really need to follow. I also need to set up groups so I can Tweet to just those people the messages I want them to see..

Perhaps in the not too distant future I'll take a "Tweet Day" and get organized. Bwah! Who knew being social on social media would be like work?!

Tuesday, January 14, 2014

Namaste

Image by samarttiw
www.freedigitalphotos.net
Yesterday I went to my first yoga class. I've decided to try yoga as a way of stretching and limbering up muscles that have become less limber with time and as a no-impact exercise that won't irritate my back but instead, strengthen my back. The class I signed up for is the easiest class, a beginner class. This means that there were a lot of old people in the class. This is fine with me since I am, ahem, over 35. Even so, the class was fairly strenuous and I actually worked up a glow (I don't sweat).

What I discovered is that I am actually more limber and flexible than I thought. I have a few trouble areas, but for the most part, I think this will help stretch out those stiff areas. The problem I have is balance. This is not a surprise considering that for 23 years I've had a spine out of alignment and my body has been compensating by creating its own "balance." My hope is that with this class helping to strengthen my core muscles and my chiropractor keeping me aligned, I'll be able to get back to normal.

The key is balance. Not just physiological balance, or physical/environmental balance, but balance in life. Yes, keeping a schedule is necessary and my schedule is nothing if not busy. Rarely does a day go by that I'm actually able to complete everything on my list of things to do. But part of balance is being able to let myself not finish my tasks so I can take Little Man to run in the park. There will always be another day to work. Balance between tasks, hobbies, enjoyment, obligations, likes and dislikes. In balance there is peace and in peace there is creativity. Namaste.

Tuesday, January 7, 2014

Let The Sunshine In

One of the projects we have to do at our fixer-upper house is landscaping. There was an abundance of incorrect landscaping and an abundance of "what is that?" landscaping. We tore out the old, dead, leggy, overgrown shrubs and replaced them with new plants. Some areas we cleared out all together. Still, there was the issue of the trees. We have huge pine trees in the front of the house that shade our house and hide it from view. Alas, the cost of removing the trees was HUGE so we decided to put it off until we could save enough pennies, well, dollars. Still, even with the yard work that we've done, it made a huge improvement with the curb appeal. So, lacking the stack of dollars necessary to make the BIGGEST impact, we turned our attention for this year back to the interior renovations.

Nature, however, had a different plan. One of the five trees decided to start leaning toward the house. Understandable with all the rain we've had this year and pines being shallow rooted things to begin with. Then, to make its intentions clear, the tree leaned more and decided to show its root ball. Needless to say, we hired a company to remove the tree. Actually, we had to remove two trees - we had to remove one to get to the leaning one. Yes, of course we asked the HOA for permission to remove it since it does effect the exterior of the house. The trees were removed on Saturday and approval to have the trees removed came on Monday. I'm so glad.

It is amazing the amount of light that now comes into the house. Our master bedroom, which was always dark, is now bright and cheery. I don't have to turn on a light to put laundry away in the middle of the day. The front of our house is visible from the street and our new shrubs get not just morning light, but morning and early afternoon light as well. The down side is not I can see that I need to sweep and dust in the front rooms.

My point is, is that just the removal of one (or two) obstacles can shed light on things that were previously hidden. That's what I'm doing with my revisions. I realized that part of the gaping holes in my novel were obstacles that I had placed on myself. I'm removing those and moving forward with revisions, and yes, the prequels to the series I envision.

Wednesday, January 1, 2014

Another New Day, Another New Year

Image by Stuart Miles
www.freedigitalphotos.net
It's New Year's Day and thus a day to hang out in front of the fireplace and watch football between naps and meals. Many people stayed up to watch a ball (or some other symbolic object) drop, drink irresponsibly, and then made resolutions on how they're going to change their lives for the better. Some others rose with the sun and greeted the new day and new year with coffee and renewed energy to make resolutions on how they're going to change their lives for the better.

I did not stay up. I did wake up when the neighbors set off fireworks to ring in the New Year. I did not get up at dawn, but I was woken up when the Little Man came to me because he wet the bed. I started the day with roughly five hours of sleep. That's alright, I don't need to be coherent since I don't make resolutions. I do, however, set goals.

Image by pakorn
www.freedigitalphotos.net
This year's goals are ambitious. For kicks and giggles here are a few of them:
  1. Teach Little Man to dress himself.
  2. Teach Little Man table manners - or at least how to eat with utensils.
  3. Teach Little Man how to read and write.
  4. Complete front yard curb appeal of the house - with the exception of taking down the big trees.
  5. Complete the "easy" renovations of the house. "Easy" means that only wallpaper needs to be removed or minor drywall repairs need to be done. The "MAJOR" renovations, like the kitchen or bathrooms, will be another time.
  6. Put in a vegetable garden.
  7. To FINISH my revisions/rewrite on my novel and to finish the other one I've been nibbling at.
  8. To organize my writing schedule and stick to it.
  9. To get to the gym.
  10. To finish my knitting projects before starting a new one.
  11. To organize my craft/project schedule and stick to it.
It is ambitious if you take the list as a whole. But each new day begins a new year and a whole new opportunity to catch up on the list, add to the list, or subtract from the list. Focusing on only one goal at a time makes it a little easier to complete. I don't worry about whether or not my goals, meeting them or not, will change my life for the better. My life is perfect the way it is.

Monday, December 16, 2013

It Takes Two to Tangle

Photo from
autumnscolorfulleaves.BlogSpot.com
Little Man's new favorite movie is Tangled, the Disney adaptation of the Rapunzel fairy tale. He likes the chameleon, Maximus the horse, the action, and the music. He's too young yet to appreciate the subtle humor, the love story, the tragic loss, or the allusions to other pieces of classic literature and jokes. I'm not usually one to like the revisionist versions of classic fairy tales that Disney puts out since they tend to dilute the stories or change them so that their original moral value is all but missing. But this one doesn't bother me as much as others. I actually like this movie.

While we were watching it today for the third time in a row, I discovered that I have a soft spot for Mother Gothel. She is supposed to be the villain in this tale, but I find that she is more of a tragic character that villainous. And she reminds me of Cher in Moonstruck. See?

Image from gaiaonline.com
Image from collider.com



 
 
 
 
 
Anyway, I read on someone's blog, well, several different blogs actually, that the antagonist/villain is the hero in their story. I watched the movie from the point-of-view from Mother Gothel. She is an old woman who discovers the magical flower from the sun that restores her youth. The flower is harvested to save the queen but now Gothel will surely die of old age. When the queen delivers a baby daughter with the healing, glowing hair, Gothel visits the babe to take only a lock of her hair in hopes of restoring her youth. The hair doesn't work once it is cut so Gothel then takes Rapunzel with her. It isn't until Rapunzel's eighteenth birthday does our action begin.
 
Yes, Gothel snatched a baby away from her parents. Yes she kept her locked in a tower. Yes her motivation was selfish. But what really happened? She didn't harm the baby. She fed the child, clothed the child, taught her to talk, walk, read, write. Gothel would even travel for days to bring back the special paints Rapunzel liked. She made Rapunzel feel loved and safe. In the end, she meets her demise - a justified one because she does turn to manipulation and murder - but all she wanted to do was to stay young.
 

 Her story started me thinking once again about the revisions I've put off for far too long and what is the story of my antagonist? How can I make that more compelling? How can I make my antagonist more sympathetic? (It was very well done in the movie Falling Down) How can I get my antagonist's story and my hero's story to be more intertwined, more tangled? It's time to get back to writing.

Tuesday, November 26, 2013

Questions

Photo from Fanshare.com
Little Man has started with questions. Why do we sleep at night, Mama? Where is the puppy dog going? How do we get to the store? When does Santa come? Who's that? When does Grandma come? I'm reminded of the scene from Uncle Buck between John Candy and Macaulay Culkin when the little boy is asking rapid-fire questions. It can be both entertaining and exasperating at the same time. This is how he learns and gains information about his world. And my responsibility as his parent is to give him accurate and truthful information at his level.

Little Man: Mama, how did a baby get in Allison's tummy?
Me: God put it there.
Little Man: Can we have ice cream?

All his questioning has me questioning if I still question things. Oh sure, there's the reaction to whatever is on the news, "What was he thinking?" or "Why would they do something so stupid?" Most of the questions that get raised on the news or through social media I already have an answer to, or at the very least a formed opinion. I know what the guy was thinking and why they did something stupid. Those are reactions, not real questions. A real question is when you are genuinely seeking an answer, a fact, a truth.

I know why the sky is blue and the grass is green. I know the earth is round and the moon is not made of cheese. Those are easy questions to answer. And I'm not talking about questions like "What are your plans for this weekend?" That's schedule coordination. But a question, a real question, is more like, "What is my purpose for being on this earth? What is my place?" I think to some degree those questions we always ask. And perhaps, the answers change depending on our stage in life.

For now, my questions will be, "How do I make this scene better?" and, "What does this character want?" or "Why would this character do that?" It's still revision time and I need to get my novel put back into shape and FINALLY get it done.


Tuesday, November 19, 2013

Baking Day!!

I like to cook and I'm good at it but lately I haven't been too inspired. Little Man will only eat goldfish and chicken nuggets these days so making two meals at each meal time can be daunting. I do because my husband doesn't want to eat chicken nuggets and goldfish for every meal. The kitchen in our fixer-upper house is less than ideal for cooking; there's no flow. That doesn't mean that I don't whip out an awesome meal from time to time, because I do. And once we get around to remodeling and redesigning the kitchen, cooking and creating can resume.

In the meantime, Little Man is growing and because he's a boy, he eats all the time. No, he won't eat what he should like vegetables and such. Instead, he grazes in the pantry and the refrigerator all day. If he can't reach something, or open something, he calls me to come do it for him. It can be exhausting just feeding him all day. Often I walk into the kitchen to discover the refrigerator standing open. My husband, who was also a growing boy at one time, suggested that I keep a plate or dish of things the boy can just grab and eat. His mom did for him. He even told me a funny story of how he ate an entire pie after school as a snack. And yes, he ate dinner too. Sadly, the pie was not meant to be eaten as a snack.

So, today is baking day. I plan on baking muffins, cookies, and brownies. I hope the Little Man will like them. My plan is to get him to help me make these things. He likes to help in the kitchen and sometimes he takes an interest in something new if he's "cooked" it with Mommy. I know I'm looking forward to a warm blueberry muffin with butter on it. Mmmmm!

But, before I can start the baking of goodies, it's my turn to write on our blog and I need to bake up a good continuation of our story line. What things do you do for snacks for the family? What do you do when you need inspiration? What thoughts do you have about The Southern Tablet? Would love to hear from you!

Thursday, November 14, 2013

Change Is A Good Thing

In just a matter of a few days, a few struggles, and a few tears, I am happy to announce Little Man is FINALLY potty trained. Yes, I expect a few accidents here and there, but he is now taking the initiative to do what he is supposed to do. Now to work on dressing himself. Soon, very soon, he will be mostly independent and will need me less and less. Yes, I am happy about this because I want him to be able and independent. I want him to grow up and be self-reliant and confident. I want a little me time back. Yes, this makes me sad because my baby is too fast becoming a little boy who will be a big boy and before too long be a young man. I miss my little snuggly guy. Already he pushes away when he's had too much. And dropping him off at school where he used to hug and cling to me, he now just waves me off and says, "Bye Mama."

Photo from Amazon.com
And just as quickly as they grow, they develop their own likes and dislikes. When he was a baby, one of his first words was 'tree.' He LOVED trees. We'd go to the park and he spent more time running from tree to tree, touching them, giggling, and saying "tree!" than he did playing on the slides. It was charming. So, what could a mother do? I put a tree in his room. Well, I ordered the tree and my husband put it up. I LOVED that tree. Recently, Little Man told me he didn't like the tree any more and he began pulling it off his wall. So today, with great sadness, I removed the rest of the tree. It was one of my favorite things about his room. And when I get around to fixer-uppering the bonus room into my craft/work room, I may order another one and put it in there. If you like it you can order it here. He took down all his Mickey Mouse stickers too. Now he's into pirates and fireworks. That will change someday too and he'll be into who knows what.

Meanwhile, my husband and I are celebrating our 7th anniversary on Sunday. Wow! Time flies when you are having fun! Where we started out celebrating our anniversaries with weekend trips, or visiting wineries for wine tasting, or a ride in the convertible or on the motorcycle. Now, we are going to a movie and then to dinner. We did that last year too. And I think we just went to dinner the year before that. Dinner and a movie used to be a common occurrence - now it's a treat. We don't get out much with our busy schedules and the Little Man and it's hard to sit in a dark movie theater without falling asleep since we've been sleep deprived for a number of years now. Don't laugh, but we are going to a matinee and then an early dinner so we can get home and get to bed at a reasonable hour. What can I say? We are both over 35. *ahem*

I'm constantly amazed how things change and never in the way I expect them too, and always for the best. Now that our literary journal has been launched and we're beginning to plan for March's issue, and I've finished the editing job I took on, and I'm finishing up the remaining projects I had, it's time to get back to my revisions on my novel (finally). While I've been toiling at other things, I've been marinating on ideas and scenes that need to be improved/discarded/rewritten. It's turning into quite a different story than I began. And that's for the better.

Thursday, November 7, 2013

The Southern Tablet and Other Stuff

So this is November. November is a busy month. It is National Novel Writing Month, National Thankful Month, there's Thanksgiving, Black Friday, Christmas Tree lightings, Alabama plays Auburn (Roll Tide), and the beginnings of all things Holidays. Love this time of year!

Courtesy of
www.agwire.com
Best part of holiday season? Food. I LOVE food. I'm not a cake/pie/cookie person but I do like gravy and mashed potatoes, and hors d'oeuvres, and stuffing, and casseroles, and soufflés, and wine. Ummmm..... This could be why I need to hit that place, what's it called? Oh yeah, the gym. *pout*

Another outstanding thing happening this November is the launching of a new literary journal called The Southern Tablet. The first edition makes its debut on Saturday, November 9th. Initially, it will be online only, but within a year there should be a print version as well. You can see the journal at www.thesoutherntablet.com. So, what's my interest in this? No big deal, I'm just Managing Editor. That and I have one story and one essay being featured in it. Well, everyone on our staff has two pieces featured. We will be accepting submissions beginning in January for our March issue. If you are interested in submitting, please see the website for the guidelines.

Also, this month we launched our accompanying blog called The Southern Tablet. You can find it at www.thesoutherntablet.wordpress.com. What is awesome about our blog is we are writing a round-robin novel in honor of our launch and NaNoWriMo. Each one of us chose a day to write a chapter of a story. My day is Tuesday. If you have a chance, check it out. Not just my entry, of course, the whole thing. It's really good and who knew that we were actually that creative! Then keep up with it until the conclusion.

What do you have going on this November, aside from catching up on our blog and breathlessly awaiting The Southern Tablet? Yes, I plan on getting back to my revisions on my novel. Things quiet down a bit after Saturday. Would love to hear from you!

Monday, November 4, 2013

What Time Is It?

Courtesy of
www.freedigitalphotos.net
So, my husband and I joined a gym. Yippy. For those of you who know me, you not only heard the sarcasm in that "yippy" but you felt it too. Hubby likes to be active, so this is going to be good for him. Plus he says he wants to lose weight and get back into shape. I get that. There's a daycare for the Little Man so that's good for him.

Courtesy of
www.freedigitalphotos.net
I don't like working out. There, I said it out loud. I don't like to sweat. I don't like to breathe hard. I don't like to "work it." I do not understand why anyone would want to "feel the burn" and it is not a good thing to feel sore the next day. Deliberately hurting yourself is called masochism. It is abnormal behavior and psychiatrists can prescribe medication for that condition. However, I do want to lose weight. I'd like to be the size I was when I got married, which yes, ladies, was the size I was in high school. I'd like to drop my blood pressure so I can be around for the Big Man and Little Man for another 30 years. God knows they need me. So, I'll try this working out thing.

This gym may not be so bad. First, it doesn't smell like a gym. Nothing worse than walking into a place and smelling sweat and bad breath. Yuck. This gym is air conditioned. I don't like to be hot, so I was pleased to see the A/C set at 63 degrees. They offer yoga at normal temperatures and best of all, they have treadmills and elliptical machines in a movie theater! So, I think I'll be able to find things to do and going there won't be too depressing.

Courtesy of
www.freedigitalphoto.net
 
While we were being sold on the gym, the salesman health consultant said that if we made just 3 hours a week a priority, we'd see results. I guess he thought my priority was results. Actually, the 3 hours per week is what got me. I still don't know where I'm going to find 3 hours a week. If you know me, then you know that time is a HUGE issue with me so I started thinking about all the things we are supposed to spend time on during the week. After a little research, here's the list according to the pundits:

  • Sleeping = 56 hrs.
  • Personal hygiene (showering, teeth brushing, etc.) = 7 hrs.
  • Food (cooking, eating, clean up for 3 meals per day) = 21 hrs.
  • Work = 40 hrs.
  • House Work (includes laundry) = 21 hrs.
  • Yard Work = 4 hrs.
  • Budgeting (includes paying bills) = 1 hr.
  • Planning (setting up the next week) = 2 hrs.
  • Errands = 6 hrs.
  • Entertainment (TV, movies, etc.) = 14 hrs.
  • Socialization (parties, conversation, etc.) = 4 hrs.
  • Interactive time with the dogs = 15 hrs.
  • Interactive time with the child = 21 hrs.
  • Working out = 3 hrs.
Grand Total is 215 hours of things to do each week. The down side is that there are only 168 hours in a week so I'm short 47 hours each week. I guess I'll just have to give up sleeping to fit everything else in. What? You say I'm a stay home mom so I don't work? Wrong. I do work. I write, edit, do revisions, teach crocheting and knitting and we are days away from launching a literary magazine. I work from home. And I try to do all the other things I'm supposed to do too. Sometimes I succeed, sometimes I fail. What do you do during the course of the week? How do you spend your time?

Thursday, October 31, 2013

Scary Things

Courtesy of www.freedigitalphotos.net
It's Halloween. It is one of my favorite holidays. In fact, it is my third favorite holiday. First is Thanksgiving, then the 4th of July, then Halloween. It used to be second but them Little Man was born on the 4th of July so I had to bump that one up. Anyway, I love to see the kids all dressed up. They are so cute! I love to see the families all dressed up together. It's fun. How wonderful to participate with your children that way. I love the left over chocolate. I never pass out sugary candy (I don't like it), just chocolate so I can eat it the left overs. There is nothing more fun than going to a costume party and having the house all decorated with Halloween stuff. On my bucket list is to host a Halloween costume party. Some day.

This year, Little Man and the Big Man will go trick-or-treating like they did last year and I will pass out candy to the kids who venture down our street. Little Man is going to be a pirate. He loves pirates. Pirates and cowboys. He has been carrying around his hook (plastic and part of his costume) and his belt which he calls his cowboy lasso. He told me he is a cowboy pirate. It works for him. Tomorrow, Little Man will be asking for his candy from the time he gets up in the morning until he goes to sleep. This will go on for days, or at least until my husband and I can eat it all so we can tell him there's no more candy. Mean? Not really. The last thing a 3-year old needs is candy. That's scary.

Courtesy of www.freedigitalphotos.net
Tomorrow is also the 1st of November. That means there are only 17 days until our anniversary (7 years), 28 days until Thanksgiving, 55 days until Christmas and 61 days until New Year's Eve. Throw in my husband's birthday for good measure too. Yikes! Menus must be planned, travel/guest arrangements made, gift lists need to be written for wishing and purchasing. All of that makes my hair stand up when I think what few days there are for making all these plans and arrangements. Can I eat chocolate now?

November is also a big deal because our literary magazine,
The Southern Tablet, launches on the 9th. That is more exciting than scary, but you never know what sort of reception it will have. The anticipation makes me chew my fingernails.

Finally, November is also National Novel Writing Month. I am partially participating in NaNo this year in that our journal staff each has chosen a day of the week to blog a round-robin "novel." I picked Tuesday and will have 4 installments to write for the whole month. Unless Allison delivers her baby early in which case I'll have Thursdays too. I'm still revising my novel and I still have a half-finished novel that needs to be completed so I don't think I'll start anything new. However, I am considering using the NaNo month to complete my revisions. Getting back to my writing schedule and discipline is what I need to do. Nothing creepier than being disciplined!

These are scary times, starting with today -- Halloween. From here on out it is a speeding roller coaster taking us up and down and around in all directions until the last champagne cork pops on New Year's Eve. Time passes too quickly and with all the things there are to do crammed into this short amount of time it seems to go faster and faster. It feels like taking that first step into a haunted house. You know your perspective will be skewed. You know that there will be things jumping out at you. You know that the passageways have been darkened and narrowed and there are sounds of banging and screaming from all directions to disorient you. Still, you take a deep breath, hold it, and run on through; stopping for nothing, and only exhaling when you've made it safely through the maze and have exited into a peaceful place.

Monday, October 28, 2013

In Search Of Pizza

Pizza by Suat Eman
www.freedigitalphoto.net
Friday night is Pizza Night at the Rhoden household. There are 52 Fridays in a year so the quality of pizza is vital. I grew up in the northeast so I know quality pizza. We had Steve's Pizza, and Balzanos. We won't even talk about the pizza you could get in Providence on "Garlic Mountain" or in Boston, and of course, New York. My husband grew up in Maryland so he knows crab cakes. That being the case, the responsibility of finding a really good pizza falls on my shoulders. I haven't lived in the northeast since I was 17 when I went away to college so the task of finding pizza in the south that can compare has been a long journey.

I'm not disparaging southern cooks. Southern food is fabulous in its own right. I mean really, who doesn't love chicken and dumplings, or fried chicken? Pizza requires the right touch and the right water to make the right crust. Fortunately, I lived in Florida and saw the great in flux of Yankees of the 1980s and 90s. With the Yankees came pizza.

One of the best pizzas that came to our little town is Scorpio's Pizza. The pizza is fantastic and their other offerings are equally wonderful. If you make it to Deltona, FL for any reason, you must have one of their pizzas. I was very happy to introduce my husband to real pizza and he loved it! Scorpios Pizza established our "pizza scale" in our quest for a good pizza. I'm happy to see that they've been successful and have two locations now.

We have settled here in Georgia and our pursuit for pizza continues. We prefer to try the mom & pop run pizza places for good food, and cozy atmosphere. We like it when we can get to know the people there and they know us (yes, like Cheers, "where everyone knows your name"). We thought we had found that place and for the last 3 years we have been patronizing the same location every Friday night (well, most Friday nights). Little Man was still in an infant carrier when we found the place. He grew up there. and for the first two years it was great. The people knew us by name. They knew our order without needing to take it. We tipped well. Little Man had his first bite of garlic bread there. He had his first taste of pizza there. When he started talking, he knew their names. Last year our place changed ownership. The food is still good but the atmosphere has changed and all the people we knew left.

So, with a heavy heart, we have begun our search for a really good pizza and a really good atmosphere. Last week we tried a place and loved the pizza. The atmosphere wasn't bad either but it was a bigger place and not necessarily "cozy." The pizza ranked 7 on the Scorpio's scale and the atmosphere placed a 5 or 6. This Friday we will try another place to see how they rate.

In my novel, which yes, I'm still revising, Walter Martin has a regular place where he is known. What do you look for in a "regular" place to go? Good food? Good atmosphere? Friendliness? Let me know some of your stories.

Monday, October 21, 2013

How Can I Help You

Courtesy of Federal Express
A man entered a Federal Express office minutes before closing time. He had a package that "absolutely, positively had to be there overnight." The last truck had already left with the last load of the day and was on the way to the airport to be sorted and loaded. Undeterred by this minor technicality, the clerk accepted the package from the man and assured him his package would arrive at its destination on time. He then called a messenger service to take the package to the airport sorting facility. His second call was to the sorting facility letting them know a last minute package was on its way. Unfortunately, the plane leaving for the package's final destination had just taken off. The clerk, made one other call; he chartered a plane to make sure that package made it to its destination on time, as promised. The next day, the package was indeed where it needed to be. What happened to the clerk? Was his boss angry by the exorbitant cost of sending this lone package? I mean really! A messenger fee, a chartered plane! No. The clerk received thanks from upper management and a promotion. Why? Because this clerk took responsibility, took initiative, took ownership of the company's motto.

Whether or not this is a true story or an urban legend, it shows what true customer service is all about. All too often companies use customer service as a means to shrug off their customers. How many times have you called for assistance and received a phone tree? A mechanical woman or man offering opportunities to press 1 or 2 or to repeat these options, press 9. En Español, marque ocho. How many times have these options not been even close to the reason you called?

My favorite is when you finally reach a live human being. After you give them your vital statistics and information you hope they will now be able to help you. Isn't it disappointing when they start reading from a script? And then when they transfer you, the new person starts all over again with the same questions. Arg! I am not angry with the person I'm speaking to. He or she is simply following the guidelines and the company's policies and culture. I am frustrated with their inability to really provide customer service. And sadly, perhaps it is today's culture that has forgotten what it means to be helpful. My recent run it left me sad and disappointed with today's concepts of serving the customer.

So I asked myself, what would have happened if the first person I talked to at the USPS had taken initiative to locate my missing package? What if the customer service people at the USPS had taken ownership of the situation and worked on actually solving the problem instead of parroting the tracking information I got online already? Would my package have arrived any sooner than it did? No, probably not. But they may have been able to tell me where it was, specifically as opposed to some vague "departed destination" with no update for 12 hours. This was an overnight package for heavens sake! And perhaps, if the customer service person had placed a few calls such as, what plane was it on? when did it depart? why was an overnight package placed on a 2-day plane? Perhaps, someone may have taken initiative and gotten the package on the correct plane and it would have arrived in the evening.

Sure, the Post Office has a money back guarantee if the overnight package doesn't get there overnight. But companies that do that are missing the mark. Their customers are, yes, angry about paying for something they didn't get, but they are MORE upset about missing the original promise. Overnight means it needs to be there the next day. Thanks for my refund, but because of you, your lack of service, your lack to uphold your promise of overnight, I missed out on my promise. I can't get that back.

What have been some of your customer service run-ins? Any good stories?

Wednesday, September 25, 2013

Pass It On

Last weekend we went to the art festival in our downtown. Lots of beautiful crafts, paintings, photography, wood turnings, etc. and music and food from everywhere around the world. It is always a good time and this year it was even better because for the first time since we moved here it wasn't a hundred degrees. This year it was overcast and cooler than years past and so we were able to walk around and breathe and not sweat. My husband ate food from Samoa, I ate Greek food and Little Man ate a hotdog. After lunch, and a little more walking around, we experienced potty training in a port-o-potty.

When we left, we strolled downtown and ducked into several antique stores. My husband was looking at the furniture for ideas and joinery techniques. I just browsed around looking at old books, and knick-knacks. In one of these stores, upstairs and tucked away into a back corner, I noticed several pillows. They had some wear and tear and needed a little love to restore them but even in their discarded state they were beautiful.

These pillows were needlepoint and embroidery. They were intricate, graceful, feminine, and meticulous. The number of hours it must have taken to embroider the small flowers makes me gasp. The even stitches that were patiently and lovingly laid with each pull of the thread. Even the design was unique, well, certainly nothing I've seen before.

I touched them and felt their delicateness. The still silky feel of the embroidery floss and the durability of the tapestry wool. The once vivid colors were fading and the seams were splitting in spots. There were stains of use and living. I found myself standing still and staring at them for a few minutes with thoughts and emotions racing through my mind.

Who had made these? Who were they made for? What happened to the creator and the owner? How many people had rested upon them? Questions with no answers. I was sad that these pillows, which represented care and love and talent and practice and patience and planning, had ended up in the dark, dusty corner of this antique store. No one to know their history and no one to carry it on.

I felt sad for these pillows, or rather for what they represented - lost history and perhaps the last in a family line. More so, I felt sad for those who gave them up. They have no appreciation for those that came before them. No knowledge of their history or care to look beyond their own world.

I have things like this that have been passed down in the family - furniture, needlepoint, lace, jewelry, books, etc. I love it. To me, these are the tangibles of our DNA. "Your great-great-grandperson made this." Well, they also made me. Isn't it a responsibility to pass these things, this history down to the next generation? What do you think?

Thursday, September 19, 2013

Amazing!

So last week I talked about my pet peeves (and I have discovered more) so this time I thought I'd write about things that amaze me. Not amaze in that Twilight Zone sort of way, but in a happy way. Everyday, there is at least one thing that will catch me off guard and make me smile.

Photo Courtesy of
www.freedigitalphotos.net

First, Little Man is absolutely amazing. Everything about him is amazing. Parents, you know what I mean. Not a day goes by when he doesn't say or do something that just takes me off guard and sweeps me off my feet. By far, however, the most amazing thing he does is something he hasn't changed all that much since he could reach out his little hand. In the morning, he reaches out his hands and places them on my cheeks and says, "Good morning, Mama." Then he puts his nose to my nose and gives me an Eskimo kiss and says, "nose, nose, nose," with each rub. This has varied over the few years of his life. At first he'd put his hand on my face and I'd say good morning and rub his nose. This made him smile. It evolved to two hands and his pulling my face to his so we could rub noses. That made him giggle. When "mama" and "dada" were his only words he'd just say "mama" and then we'd nose rub. Of course, now he can climb up in my lap and initiate the whole ritual. I love this more than anything and the day it stops I will secretly weep.

The second amazing thing is my husband. He is after all math-science guy and therefore very analytical. Yet he has taken up the hobby of woodworking and has demonstrated a hidden creative streak. He has designed and built several beautiful things. His current project is making a Federal-style table for our foyer that will match an antique piece we have. I am amazed at the vision he has for it and how he is carefully executing it in such detail.

So, my advice is to look for the things that are amazing!

Tuesday, September 10, 2013

That Bothers Me

It's pet peeve day. I have a number of pet peeves; everyone does. Some days they seem to be everywhere, depending on how much sleep I've had I guess. Other days they don't bother me as much - but they never don't bother me.

One is when I'm emptying the dishwasher and the tops of cups and glasses (or the bottoms) have water on them. Worse is the Tupperware, or sippy cups, that flip over and fill up with water. Yuck. I need to invent tiny bungee cords that can be hooked to the rack and stretched over the flippy things to keep them from doing that.

Another is dog fur. We have two BIG yellow labs who seem to shed an additional dog in fur daily. It gets under the furniture, on the furniture and in places I don't like to look. I sweep and sweep and still there's more. Love the doggies, not the fur. Sigh. Maybe I'll get one of those robot vacuum cleaners that can suck up fur all day.

Carpet on stairs ranks up there. Actually, it's not the carpet itself that is offensive, it's the vacuuming of it. I think whenever carpeting is installed on stairs, the cost should include someone who comes over to vacuum it. Have you ever tried to balance the vacuum with one hand, yourself with another and use the attachment and hose with the third hand? Really, who has three hands?

Those are the ones that mostly bother me. I'm sure there are others, but not today. I wonder if my characters have pet peeves. I know Walter doesn't like pickles, but that's a dislike, not a peeve. Would it be realistic to add peeves to my characters? What are your pet peeves and what do you do when they flare up?

Thursday, September 5, 2013

Where's the veggies?

In an effort to get the Little Man (and the Big Man) to eat more healthily, I'm trying to incorporate more vegetables into our diets. The problem is, I don't particularly like them either. Oh sure, I prepare them with most meals, and eat them, but there aren't that many I like and there's not much variety. And really, just how healthy are vegetables that are smothered in cheese sauce or sautéed in butter? Fortunately, you can hide vegetables in lots of ways. You can puree them and hide them in tomato sauce, meatballs, meatloaf, and in stews. There is even a pasta that's made from cauliflower.

Carrot cake cupcakes
Typically, I don't bake. I cook, but baking isn't something I like to do. I marvel at these women who can whip out an upside-down pineapple cake, or those moms who just put out a batch of cookies at a moments notice. However, in an attempt to get vegetables into a tasty form and to satisfy my husband's request to have cookies of muffins every now and then, I have turned to the recipe box.

Recently, I have made zucchini bread and carrot cake cupcakes. Both males have tasted them and deemed them good enough to eat. My husband is aware that the treat is made with vegetables but Little Man is not. We let him come up with his own name for the treat. He calls the zucchini bread "chocolate bread." The carrot cake cupcakes he calls "cupcake muffins." That's fine, for now it's our little secret.

Monday, September 2, 2013

Too Much Or Too Little And How Do You Know?

Courtesy of
www.freedigitalphotos.net
So, I like to cook. It is a creative outlet for me although I admit to falling down on this a bit recently. Toddlers don't really like to experiment with food and I don't like cooking separate meals all the time so we've been eating like children lately. Or ordering out so someone else can cook separate meals. But, when I do cook, I enjoy it because I can combine and layer flavors and textures making something pleasing to the palette. Or, as my husband says, "Mmmmm! This is good! You can make this again."

I like knitting too because I can combine knits with purls to add texture and patterns. Throw in different color yarns and make stripes. Make cables too and Celtic knots. My goal is to learn Nordic patterns (yikes!). I know what you're thinking. You live in the south, you don't need sweaters and mittens. No, but I have family up there. Besides, an Irish sweater or Nordic sweater just plain looks cool.

Needlepoint and embroidery is fun for me too. Same reasons - different color yarns, different materials (wool or floss), different stitches. All yield different textures and patterns.

As you all know, I have also been editing and revising my novel. There was a horrible error that was caught by one of my beta readers. Terrible, but no big deal really (now that the twitching has stopped). I'll just move some chapters around and alter a few things. The important thing is that it was caught and can be corrected! Yay!

But the one thing that has me scratching my head is more about editing than revising. I have had some readers say they like certain things, and others say they don't like it. I've read blogs and editing resources that say don't do this, but then in just about every book I've read or am currently reading, it's there.

I'm not talking about too many or redundant adverbs. He shouted loudly. Duh, how else do you shout? I'm not talking about asides - he thought to himself. Well, who else do you think to? I'm not talking about weird physical things (although I've seen this in many professionally published books) - her eyes followed him down the street. No, her gaze, stare, glance can follow, but not her eyes.

I'm talking about what's called "stage direction." You know, telling what the character is doing. I get that we don't need to know that the character opened the refrigerator door, reached in, pulled out a beer and opened it. He lifted it to his mouth and drank deep gulps, downing the beverage in a matter of seconds. Simply saying he downed a beer may be enough. I agree, that that much detail is too much. But, I've had some readers say they like to know what the character is doing (downing the beer) and others say, cut it all out. Which is right?

I can't "taste" it to see if there is too much salt or "feel" it for too loose or tight stitches. When do you know what to cut and what to keep? If I cut too much, will the story now be a little stiff? If I don't cut enough, will it be trite? I guess I'll just have to make that decision on my own.

Tuesday, August 27, 2013

Revision *twitch*

Well, after the second edit of my novel (I'm still calling it Murder at the Primrose Inn), I sent it out to a number of betas. One came back with preliminary thoughts, two had partial thoughts, my Dad says he has "nits to pick with me" once he's finished reading it. One beta received it just the other day so I don't expect to hear back from him for a few days at least. Anyway, my friend Allison used to work in forensics and she told me that I had a serious problem with the discovery of my victim's cause of death. *gasp* So, now what?

Revision. Or re-envision. Rearrange. Re-research. Yes, it's time to correct the GLARING error by rearranging some of the events in the story. No big deal really. *twitch* That and I need to play up the sub-plot a little more and build tighter tension. Okay. *twitch* All of which can be done with the story I have simply by revising. (yeah, right, simple)
Courtesy of www.freedigitalphotos.net

Building blocks. Right now I have a big pile of blocks that are good colors, sizes and shapes. I've managed to stack them into what is some sort of structure, but it teeters. My goal is to rearrange the stack into a towering castle. It's like the movie Premonition, all out of order. Put it in the correct order and it will make more sense. *twitch*

I'm okay, *twitch* really. It's my first novel and I didn't expect to get it perfect right off the bat. I didn't expect to get it right the second round of edits or even the third without having to do revisions. The important thing is that it will eventually be right and good! And I am grateful for all of these people who are helping me to get it that way. *twitch*

Wednesday, August 21, 2013

It's a New Year


schoolhouse by aware.org.sg
Little Man started school yesterday. It's his second year in "school." Last year he was in nursery school only a couple of mornings each week. This year he's 3 so his school is called early pre-school. It's only 3 mornings per week but they have more structure and actual lessons.

He was so excited taking off in the morning with his backpack and his lunchbox. I was so nervous wondering if he'd have an accident and if he'd actually eat his lunch. See, this year he has to be potty trained and even though we've been working on it since his birthday in July, he still doesn't quite get it on his own. When I picked him up, he had eaten his entire lunch and had had 3 accidents. He was wearing clothes that didn't belong to him. Sigh, oh well. He had a great time and was so excited to have been there.

I am taking the opportunity of his absence to go through his toys and organize them, getting them off the floor and into containers that can be put away into his cabinet. Today, I will tackle the toys in his room and rearrange his closet. Some of his beloved toys will be donated for the church yard sale. Some, will go into his "memory box" I have started for him and be kept for his children.

It's difficult to decide exactly what to eliminate and what to keep. In many ways, Little Man is fast changing from a baby to a little boy. He is so much more independent and capable than he was even just a couple of months ago. Yet, in almost surprising ways, the baby will show up and something I think he should be able to do on his own will completely flummox him. And a toy that has been idle for months will suddenly become interesting again.

But, it's a new year and he has new clothes, new hair cut, new backpack, new shoes, new classroom, and new friends. He can have new toys and a new organization of them too.

I guess I'm in editing mode since I just finished editing (for the third time) my novel. I need to hone my query letter blurb and start in the dreaded synopsis so I can begin soliciting to publishers and agents. The blurb has almost gotten as good as it's going to get. And I don't know why I feel intimidated by writing the synopsis. Maybe I'm worried I'll find another GAPING hole in my plot, or that when it's boiled down, my story won't be as good as I hope it is. Well, it can only be as good as it's going to be. In the mean time, I have to get Little Man ready for school and hope he doesn't have an accident today.